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Rewind with Andrea:  Why Empathy Matters: Building Trust in Healthcare

Rewind with Andrea: Why Empathy Matters: Building Trust in Healthcare

The Shift with Dr. Andrea Coyle
40 min
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As part of our Summer Replay series, we're revisiting Dr. Andrea Coyle's conversation with Christina Gamez, a nurse leader whose personal and professional journey is a powerful reminder of the impact empathy has on healthcare. Christina shares how experiences in military service, trauma nursing, and unimaginable personal loss reshaped her perspective on leadership, resilience, and human connection. Together, they explore why empathy is an essential leadership skill that builds trust, strengthens teams, and helps create healthier workplaces for caregivers and patients alike. Whether you're listening for the first time or revisiting this conversation, Christina's story offers timely inspiration for anyone leading through today's healthcare challenges.