--- title: Lebanon Internal Medicine Associates Wins Patient Experience Excellence Award description: Lebanon, Pennsylvania practice, Lebanon Internal Medicine Associates (LIMA), recently was awarded the Patient Experience Excellence Award. image: https://www.joymetrics.com/hubfs/Imported_Blog_Media/LIMA-PE-Excellence-Award-Press-Release-1.jpg --- ![Waves](https://www.joymetrics.com/hubfs/raw_assets/public/SE%20Healthcare%202024%20-%20Growth%20Child/images/blog-header-ghosted.svg) ![Waves](https://www.joymetrics.com/hubfs/raw_assets/public/SE%20Healthcare%202024%20-%20Growth%20Child/images/blog-header-joy.svg) ![featured-press-blank-light-1](https://www.joymetrics.com/hs-fs/hubfs/Photos/Press/featured-press-blank-light-1.png?width=1200&height=640&name=featured-press-blank-light-1.png) # Lebanon Internal Medicine Associates Wins Patient Experience Excellence Award Published On: **July 30, 2020** Share This Post [facebook-f icon](http://www.facebook.com/share.php?u=https://www.joymetrics.com/news/2020/07/30/lebanon-internal-medicine-associates-wins-patient-experience-excellence-award) [Share this page on LinkedIn](http://www.linkedin.com/shareArticle?mini=true&url=https://www.joymetrics.com/news/2020/07/30/lebanon-internal-medicine-associates-wins-patient-experience-excellence-award) [twitter icon](https://twitter.com/intent/tweet?url=https://www.joymetrics.com/news/2020/07/30/lebanon-internal-medicine-associates-wins-patient-experience-excellence-award) [envelope icon](mailto:?body=https://www.joymetrics.com/news/2020/07/30/lebanon-internal-medicine-associates-wins-patient-experience-excellence-award) # Lebanon Internal Medicine Associates Wins Patient Experience Excellence Award **FOR IMMEDIATE RELEASE** **Contact**: Doug Shand **Business Address**: 280 Granite Run Drive Lancaster, PA **Phone**: 717.556.1050 **Email**: dgs@sehqc.com **Date**: July 30, 2020 **LANCASTER, PA** – Lebanon, Pennsylvania practice, [Lebanon Internal Medicine Associates](https://limaonline.net/) (LIMA), recently was awarded the Patient Experience Excellence Award. The award is given by SE Healthcare to the practice with the highest patient loyalty / patient satisfaction ratings each month according to the healthcare tech company’s [Patient Experience Platform](https://www.sehealthcaresolutions.com/solutions/the-patient-experience-platform/). “We were very pleased to learn that Lebanon Internal Medicine Associates was being honored with the Patient Experience Excellence Award from SE Healthcare,” The LIMA physician team said. “We care deeply about the well-being of our patients and our community. LIMA remains committed to maintaining our independence as we feel strongly in the doctor-patient relationship and its association with better health outcomes We strive to create an optimal experience for patients to ensure they receive the best care possible.” SE Healthcare is a [leading provider of technology solutions](https://www.sehealthcaresolutions.com/) for healthcare providers. Its Patient Experience Platform helps healthcare practices collect data from patients and provides actionable insights to help practices improve the patient experience and grow their practice. SE Healthcare created the Patient Loyalty Index which is integrated into the Patient Experience Platform and gives providers an accurate representation of the factors creating loyalty between patients and practices unique to each practice. “As patients continue to doctor-shop online at increasing rates, the quality of the patient experience that a practice provides its patients is a leading factor in a practice’s survival in a challenging healthcare environment,” said Doug Shand, CEO of SE Healthcare. “We believe it’s important to highlight practices excelling in this area. Lebanon Internal Medicine Associates continues to thrive month-after-month” ## **About Lebanon Internal Medicine Associates ** Lebanon Internal Medicine Associates has been caring for the Lebanon community for more than 50 years. We provide strong communication, care coordination, and convenient services within our practice. Our group offers medical expertise in primary care, rheumatology, nephrology, and endocrinology. In a true “one-stop-shop”, our practice provides physical therapy, a full independent laboratory, radiology, bone density, and infusion services for our patients to make care both accessible and convenient. To learn more about Lebanon Internal Medicine Associates, [click here](https://limaonline.net/). ## **About SE Healthcare** The SE Healthcare team is continuously focused on developing new product offerings and enhancing existing solutions to empower healthcare providers through robust data analytics and actionable resources. SE Healthcare’s Physician Burnout Prevention Program provides healthcare organizations with a comprehensive, enterprise-level strategy for addressing and preventing burnout. To learn more about SE Healthcare, visit [www.SEHealthcareSolutions.com](http://www.SEHealthcareSolutions.com). For SE Healthcare media inquiries, please contact Doug Shand at [dgs@seqhc.com](mailto:dgs@seqhc.com). ### ![Picture of Joy Metrics](https://www.joymetrics.com/hs-fs/hubfs/JoyMetrics-Icon-SocialMediaProfiles.png?width=50&name=JoyMetrics-Icon-SocialMediaProfiles.png) [ Joy Metrics ](https://www.joymetrics.com/news/author/joy-metrics) --- ![JoyMetrics-Icon-Purple-Gradient-300px](https://www.joymetrics.com/hs-fs/hubfs/Joy%20Metrics/Logos/JoyMetrics-Icon-Purple-Gradient-300px.png?width=170&height=169&name=JoyMetrics-Icon-Purple-Gradient-300px.png) #### About Joy Metrics **Joy Metrics **(formerly SE Healthcare) is a predictive workforce analytics company helping healthcare organizations shift from reactive burnout response to proactive workforce intelligence. 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