--- title: SE Healthcare Consulting Expands description: SE Healthcare brings on Doug Shand to serve as COO in 2015, who later moved to CEO of the company. He is a former IBM executive. --- ![Waves](https://www.joymetrics.com/hubfs/raw_assets/public/SE%20Healthcare%202024%20-%20Growth%20Child/images/blog-header-ghosted.svg) ![Waves](https://www.joymetrics.com/hubfs/raw_assets/public/SE%20Healthcare%202024%20-%20Growth%20Child/images/blog-header-joy.svg) ![featured-press-blank-light-1](https://www.joymetrics.com/hs-fs/hubfs/Photos/Press/featured-press-blank-light-1.png?width=1200&height=640&name=featured-press-blank-light-1.png) # SE Healthcare Consulting Expands Published On: **January 9, 2015** Share This Post [facebook-f icon](http://www.facebook.com/share.php?u=https://www.joymetrics.com/news/2015/01/09/se-healthcare-quality-consulting-expands) [Share this page on LinkedIn](http://www.linkedin.com/shareArticle?mini=true&url=https://www.joymetrics.com/news/2015/01/09/se-healthcare-quality-consulting-expands) [twitter icon](https://twitter.com/intent/tweet?url=https://www.joymetrics.com/news/2015/01/09/se-healthcare-quality-consulting-expands) [envelope icon](mailto:?body=https://www.joymetrics.com/news/2015/01/09/se-healthcare-quality-consulting-expands) # SE Healthcare Consulting Expands CHARLESTON, SC, January 9, 2015 – SE Healthcare Quality Consulting today announced its appointment of new leadership to support its growing national operations. Former long-time IBM executive Douglas G. Shand has been named Chief Operations Officer. Mr. Shand has more than 30 years of experience and expertise in operations, management, marketing and business development. He also has expertise in business transformation leadership and strategy development, complex system integrations and information technology, specifically as they apply to a health care setting. Prior to joining SE, Mr. Shand led the sales and marketing efforts for MedStatix, a medical specialty patient experience solution for physician practices involving surveys and mobile tools that deliver real-time quality metrics and actionable insights to create more engaged patients, reduce risk and increase both retention and referral rates. He also led the strategy and business development efforts of a personalized health care navigation company. Mr. Shand received a Bachelor of Commerce degree from McGill University, Montreal, Quebec. #### *NATIONAL SPECIALTY-SPECIFIC SAFETY AND RISK MANAGEMENT COMPANY APPOINTS NEW LEADERSHIP TO SPEARHEAD GROWING CLINICAL BEST PRACTICES OPERATIONS*   ![Picture of Joy Metrics](https://www.joymetrics.com/hs-fs/hubfs/JoyMetrics-Icon-SocialMediaProfiles.png?width=50&name=JoyMetrics-Icon-SocialMediaProfiles.png) [ Joy Metrics ](https://www.joymetrics.com/news/author/joy-metrics) --- ![JoyMetrics-Icon-Purple-Gradient-300px](https://www.joymetrics.com/hs-fs/hubfs/Joy%20Metrics/Logos/JoyMetrics-Icon-Purple-Gradient-300px.png?width=170&height=169&name=JoyMetrics-Icon-Purple-Gradient-300px.png) #### About Joy Metrics **Joy Metrics **(formerly SE Healthcare) is a predictive workforce analytics company helping healthcare organizations shift from reactive burnout response to proactive workforce intelligence. By combining self-assessment with targeted support, **Joy Metrics** helps leaders identify risk earlier, understand root causes, and take action that helps nurses and other healthcare employees reconnect with the joy and purpose that brought them to care in the first place. ![Footer divider](https://www.joymetrics.com/hubfs/raw_assets/public/SE%20Healthcare%202024%20-%20Growth%20Child/images/divider-waves-top-white.svg) ###### BurnoutRX ### Subscribe to our newsletter ![circle-male-nurse-smiling-min](https://www.joymetrics.com/hs-fs/hubfs/Photos/Circles/circle-male-nurse-smiling-min.png?width=960&height=960&name=circle-male-nurse-smiling-min.png) ![Footer divider](https://www.joymetrics.com/hubfs/raw_assets/public/SE%20Healthcare%202024%20-%20Growth%20Child/images/divider-waves-top-white.svg) ### Recent Posts [![](https://www.joymetrics.com/hubfs/SE%20Blog%20Posts%20(2).png) ](https://www.joymetrics.com/blog/why-hbos-the-pitt-gets-nurse-burnout-right-lessons-from-season-2-episode-6) ![](https://www.joymetrics.com/hubfs/raw_assets/public/SE%20Healthcare%202024%20-%20Growth%20Child/images/waves-corner-brand.svg) **Blog** ## [Why HBO’s “The Pitt” Gets Nurse Burnout Right: Lessons from Season 2, Episode 6](https://www.joymetrics.com/blog/why-hbos-the-pitt-gets-nurse-burnout-right-lessons-from-season-2-episode-6) February 18, 2026 [ READ MORE ](https://www.joymetrics.com/blog/why-hbos-the-pitt-gets-nurse-burnout-right-lessons-from-season-2-episode-6) [![Nursing in 2025: The Year of Taking Control](https://www.joymetrics.com/hubfs/Photos/Featured/featured-smiling-nurses-RISE-min.jpg) ](https://www.joymetrics.com/blog/nursing-in-2025-the-year-of-taking-control) ![](https://www.joymetrics.com/hubfs/raw_assets/public/SE%20Healthcare%202024%20-%20Growth%20Child/images/waves-corner-brand.svg) **Blog** ## [Nursing in 2025: The Year of Taking Control](https://www.joymetrics.com/blog/nursing-in-2025-the-year-of-taking-control) December 18, 2025 [ READ MORE ](https://www.joymetrics.com/blog/nursing-in-2025-the-year-of-taking-control) [![](https://www.joymetrics.com/hubfs/Photos/Blog/blog-nurses-coffee-window.jpg) ](https://www.joymetrics.com/blog/funding-available-for-burnout-prevention-in-rural-healthcare) ![](https://www.joymetrics.com/hubfs/raw_assets/public/SE%20Healthcare%202024%20-%20Growth%20Child/images/waves-corner-brand.svg) **Blog** ## [Funding Available for Burnout Prevention in Rural Healthcare](https://www.joymetrics.com/blog/funding-available-for-burnout-prevention-in-rural-healthcare) October 23, 2025 [ READ MORE ](https://www.joymetrics.com/blog/funding-available-for-burnout-prevention-in-rural-healthcare) ![Footer divider](https://www.joymetrics.com/hubfs/raw_assets/public/SE%20Healthcare%202024%20-%20Growth%20Child/images/divider-teal-purple-ghosted.svg) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Joy Metrics", "url" : "https://www.joymetrics.com/news/author/joy-metrics" }, "dateModified" : "2024-08-12T04:01:25.290Z", "datePublished" : "2015-01-09T13:49:36.000Z", "headline" : "SE Healthcare Consulting Expands", "mainEntityOfPage" : { "@id" : "https://www.joymetrics.com/news/2015/01/09/se-healthcare-quality-consulting-expands", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.joymetrics.com/hubfs/Joy%20Metrics/Logos/JoyMetrics-Purple-Gradient-300px-1.png" }, "name" : "Joy Metrics" } } ```